When I make a sequence, the status of autosampler shown out “not ready” the status of the remaining modules is “prerun”. The queue does not start at all, the device does not perform injection.
Can someone help me?
Find maintenance, best practice, and troubleshooting articles.
When I make a sequence, the status of autosampler shown out “not ready” the status of the remaining modules is “prerun”. The queue does not start at all, the device does not perform injection.
Can someone help me?
Hello,
It is hard to say from the information provided what the problem might be in this case. If you place your cursor over the yellow box next to the not ready in the autosampler window you should get a tooltip pop up with more information on the cause of the not ready. Do you have a temp control module on the autosampler? Did you activate the sample prep section of the method and not add an injection step?
Marty
I will be at the university only on Friday or Sunday, so I will answer the question about the reason for not ready then.
I can answer the some of your questions No, i don't have temperature controlin autosampler. In general, all modules were ready before the sequence was released.
"Did you activate the sample prep section of the method and not add an injection step?" - I don't know if I understood the question correctly. In the method, I can choose whether the injection is ALS or manual. Of course, I chose ALS. When writing a method, do I have to activate the sample prep section somewhere? In the autosampler tab?