ANALYSIS WITH HS - NO RESULTS

Question

We have a GC connected with a HS equipment, which once the analysis is finished when the report is printed, it appears as in the following image (No Data Available):

But when you see the Status screen in the Openlab CDS 2.5, it appears that the sample is injected and the peaks come out in the screen where it belongs.

I have checked the method of acquisition and it is correct. I've also checked the recorded data. 
 When I have entered inData Analysis no signal appears recorded in the injected samples. 
 but if I injected de sample with ChemStation (old one). The data is recorded perfectly. 
 &iquest;Anyone know what happens and how to solve it? 
 
 Thank you

Mele85 · Accepted Answer

Hello martin.adams, 
 
 the first thing that I did was rechecked so many time the adquisition method, and everything was correct. The problem was that the acquisition method was corrupted. Although the parameter to save the data (in signals) was selected, the equipment recognized it as not selected and it did not save the data. I had to make all acquisition methods from scratch. Now they work well.

ANALYSIS WITH HS - NO RESULTS

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