MassHunter Acquisition crashes on long (100+ samples) sequences

Hi,

We are using MassHunter 10.0.368 to collect data on a GC-FID (7890B). The software will randomly crash (the software shuts down with no information in the logbook) during a sequence, usually after 100+ samples. We have updated MassHunter to version 10.1.149, but the problem persists. Is this a known issue? How can we fix this?

Thanks,

Corentin

Was this helpful?