Chemstation did not complete its initialization cycle.

Question

Hello everyone,

When starting my GC-MS chemstation software I get the following error message "Chemstation did not complete its initialization cycle." Then the attached icstart1.log file pops up.

Any insights on how to fix this?

Thanks,
Fabio

ron_tackett · Accepted Answer

Fabio, 
 Here is the error. 
 MSD597xSHAREDDLL = dllinstall(_exepath$ + "MSD597xShared.dll") MSD: Communications Error: Download command timed out ('SLICK_BEGIN|10.1.1.200|ABCDEF12') Error connecting to MSD from Mscfg - SCIL Download command timed out Friday, December 11, 2020 9:24:37 AM Macro: LOADMS, Cmd: MSD597xSHAREDDLL = dllinstall(_exepath$ + "MSD597xShared.dll") Msg: Download command timed out 
 
 This could be corrupt firmware on the smartcard, wrong firmware on smartcard, or hardware problem with the smartcard. We would suggest you contact your local Agilent Online Technical Support for phone support for possible resolutions for the issue.