Tune eval text file missing.

Hi,

We are missing our tune eval text file from our data file.  An auditor requires an explanation and I'm not sure why this happens.  When we pull up the data file and generate the tune eval to screen we get the text and graphics but I am trying to research what could cause this text file to not get save with the data file.

Thanks!

  • Hello Jem,

    Can you please provide some details of your system such as the type of MS, the model of the MS, which software you are using and the version of the software.  

    There are a wide range of MS types with very different software platforms.  For example some of the MS systems still in heavy use today can go back 20+ years with 20+ years of software versions.  

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