Microlab PC program does not open correctly

Hi riveros05,

this could be caused by Regional settings (i.e. using another language setting than English US). Check your regional settings first and reset this if required (might be forced by IT domain policy, contact them in that case).

If not the regional settings, the configuration file (containing all basic settings) could be corrupted. This file is regenerated every time you reopen ML software, so this could be solved by:

1. Close all ML versions (check Task Manager to be sure)
2. Go to C:\Users\Public\Documents\Agilent\MicroLab
3. Cut and paste the file MLConfig.a2c to desktop or rename it as MLConfig_old.a2c
4. Open MicroLab and a new file will be generated with default parameters, issue should be fixed

Hello Akram, thank you for your prompt response. The regional configuration is in English, I attach a screenshot, I looked for the file you mention but I can't find it in the root of the program.

Hi riveros05, you aren't looking in the right folder. Copy paste the folder I specified and have a look.

Perfect!!! thank you !!! is solved. 

Akram It was solved, thank you very much, will you have an answer as to why this happens, is it at the software level or due to use of the equipment? I wait your answer

Hi riveros05, good to hear! Nah, this file can get corrupted sometimes (maybe miss communication during uncontrolled shutdown / power cycle of pc at an inconvenient time, etc.). Nothing to worry about, as long as it doesn't happen frequently.