UV-Vis ChemStation-ChemMain.exe has encountered a problem and needs to close

Both online and offline software for Agilent 8453 UV-vis spectrometer could not open...Error message (see attached) appears when opening the program. Clicking "Don't send" leads to software close. Any solutions? Thanks!

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  • Thanks for all the suggestions. We managed to install the software successfully. But we had a communication failure with the temperature control (Agilent 89090A) which is connected through a GPIB cable. It seems that the 82357B and Agilent IO Libraries Suite are installed well, the green "READY" LED is on. But we do not see the temp control connected in the Interactive IO window. Any procedures for troubleshooting? Thanks again!

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