4500a Ftir

Question

Hallo Community, have a good Year !

Need help! Microlab Lite , Get connected device name, don t light ,do not work and not able to syncronize SoMo655 to input ID and password to run Moicrolab Mobile. And, on SoMo 655 , bluetooth reject outgoing port 1 so don t connect the 4500. Any Suggestion?

Thank You

Admin · Accepted Answer

This question has been marked as assumed answered.

frenkitalia · Answer

dgrintuch ,

Thank You very much for answering...

SoMo is by Agilent, Microlab PC with Microlab Lite is the product code

G8049AA option 100.

Microlab PC and Lite run well. only on Microlab Lite the "Get connected

device name" is not operative...

I think OS on SoMo is windows mobile, not sure.

when input username and password , the same of Microlab PC, it give error

-2, and the unic mode to reset Microlab Mobile is cancel program and re

installing it by computer , using the folder EN

with the Agilent Microlab Mobile.msi

Thank You much

Franco

Il giorno gio 31 gen 2019 alle ore 17:24 dgrintuch <agilent-x@jiveon.com>

ha scritto:

Agilent Community <https://community.agilent.com/?et=watches.email.thread>
Re: 4500a Ftir

reply from dgrintuch
<dgrintuch>
in Molecular Spectroscopy - View the full discussion
<https://community.agilent.com/message/6445-re-4500a-ftir?et=watches.email.thread#comment-6445>

dgrintuch · Answer

Hello,

Here is a procedure to troubleshoot this issue:

Turn off the PDA.
Connect the instrument directly to the PC running Microlab PC software.
Turn on the instrument and wait for the Power Button to go green.
Turn on the PC and wait for it boot up to the desktop.
Open up MicrolabPC software
If you get an error -2, this is a communications error.

As for connecting through the SoMo 655, I would suggest you contact your local Agilent service organization for further instructions. If you are in the USA, please phone 1-800-227-9770, option 3 to speak to one of our technical support team members.

frenkitalia · Answer

Thank You , I try.... Ciao < https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail > Mail priva di virus. www.avast.com < https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail > <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> Il giorno ven 1 feb 2019 alle ore 14:50 dgrintuch < agilent-x@jiveon.com > ha scritto: Agilent Community < https://community.agilent.com/?et=watches.email.thread > Re: 4500a Ftir reply from dgrintuch < dgrintuch > in Molecular Spectroscopy - View the full discussion < https://community.agilent.com/message/6469-re-4500a-ftir?et=watches.email.thread#comment-6469 >