Can't change IM-MS Browser 10.0 Reference Set

What Agilent software are you using?

MassHunter IM-MS Browser 10.0

Hello aoren ,

I apologize for the delayed response. After discussing this with a few of my colleagues they have not seen this exact issue before. In general, for issues of this type where either menu or drop-down options are missing, if the issue is not resolve by a reboot then you could attempt a software repair from the control panel. If repair is not an option or doesn't resolve the issue, then you would need to try an uninstall, reboot, and then reinstall the IM Browser.

Hello aoren ,

I apologize for the delayed response. After discussing this with a few of my colleagues they have not seen this exact issue before. In general, for issues of this type where either menu or drop-down options are missing, if the issue is not resolve by a reboot then you could attempt a software repair from the control panel. If repair is not an option or doesn't resolve the issue, then you would need to try an uninstall, reboot, and then reinstall the IM Browser.