low capillary voltage on 6420 QQQ

There could be a problem with the platinum end of the capillary or one of the canted coils springs is not making contact. Check the connections on the 2 wires at the top of the spray shield. If there is a connection there measure at that point. center wire should be 3K and the left wire or spay shield should be 2500

There could be a problem with the platinum end of the capillary or one of the canted coils springs is not making contact. Check the connections on the 2 wires at the top of the spray shield. If there is a connection there measure at that point. center wire should be 3K and the left wire or spay shield should be 2500