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Hi Katie,
Did you solve the problem or not yet, i would like get in touch with you because i have the same troubleshoting right now which i lost totally the signal and i have a very high background.
could you please tell if your problem persist or you succeed to solve it.
Thank you in advance.
Kindly.
Hi Houceine,
What grade/manufacturer of of AmmAc are you using? And are you in the same solvents as Katie?
Do you see buildup on your source?
Also, if you are adjusting your pH, what acid are you using? (had a few customers use things like hydrochloric acid in the past, which generates insoluble salts)
Hi Houceine,
What grade/manufacturer of of AmmAc are you using? And are you in the same solvents as Katie?
Do you see buildup on your source?
Also, if you are adjusting your pH, what acid are you using? (had a few customers use things like hydrochloric acid in the past, which generates insoluble salts)
same as katie, but i don't see any buildup on my source, besides i clean the source several times and still have the same problem, the background too high (almsot 40 millions) and nothing appears with any of my studied compounds.
for my pH in my protocol no needs to adjust ( working with acidic medium). also all the used solvant or comound are LCMS-grade.
Would you mind sharing a screenshot with the background and masses?
And do you mind saying what the brand/part number is of you ammonium acetate? Hopefully there's not a bad batch out.
I'm using Supelco's Lichropur LC/MS (5.33004) for any of my direct infusion work but I have also tested Acros and Supelco Lichropur HPLC grade (5.43834) by infusion and it's almost as good so I use it for 2D-LC (SEC/RP). All of these gave low background at ~200 mM.
Do you see the background if you run normal ACN:Water:0.1%FA?