Require support RI Detector 1100

Dears,

According to the manual, we are encountering an issue with the detector temperature range control. When attempting to cool and set the detector temperature from 29°C to 25°C, the controller does not respond,

and the temperature remains nearly unchanged at 29°C.

Could you please advise us on how to address this issue?

Thank you for your assistance.

Best regards,

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