Hi all, We have the 1260 Infinity II system in our lab and we get instrument failure mid run with no error. Just says instrument failure. Has anyone experienced this? any advice?
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Hi all, We have the 1260 Infinity II system in our lab and we get instrument failure mid run with no error. Just says instrument failure. Has anyone experienced this? any advice?
Hi
Can confirm which module of system is showing failure...Like pump / degasser / autosampler / detector....In chemstation, you can see red or green on module...
There was no red on any modules. The modules went amber and went into shutdown method.
Then restart system..May be it will show which module has problem..
Check mobile phase bottle also, filled or empty..
Hi LolaGbadebo,
When you see the "Instrument failure" message? Was it beside he icon in the SW? If yes and you are using an Agilent CDS, then there is logbook which will list what the errors associated with the various modules are. Check the logbook for further information. If you have LabAdvisor, check the error logbook there as well as it tends to be more detailed. It should provide further hints on which module might be causing the system failure.