Hi, this morning we encountered a pump error, it says error condition: Channel A: home position out of limit Not ready condition: Drive off. I checked the manual but didn't find the cause and solution. So I am asking for help here, thanks!
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Hi, this morning we encountered a pump error, it says error condition: Channel A: home position out of limit Not ready condition: Drive off. I checked the manual but didn't find the cause and solution. So I am asking for help here, thanks!
Hello Xiaole:
The most likely cause for this error is the a defective pump drive and it will need to be replaced. The error occurs on power on and the status light goes red, doesn't it?
Suggest you log a call with Agilent service.
Hi, thanks very much, I am communicating with a service engineer now.
Hi, thanks very much, I am communicating with a service engineer now.