how to update firmware of a new main board?

Hi community

I exchange the main board of a 1290 infinity II multi sample (G7167B) and try to update the firmware but couldn't.

Product number appears not like G7167B but appear like Gxxxx and also SN appear like DE000000.

Any help please?

Parents
  • Hello,

    Sorry, you won't have access to change the type or add the serial number, unless you are an Agilent service engineer or support provider trained by Agilent.

    Please contact your local Agilent tech support.  Local contact info can be found on Agilent.com.

    Kind Regards,

    Julie

Reply
  • Hello,

    Sorry, you won't have access to change the type or add the serial number, unless you are an Agilent service engineer or support provider trained by Agilent.

    Please contact your local Agilent tech support.  Local contact info can be found on Agilent.com.

    Kind Regards,

    Julie

Children
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