Robatic arm getting struck

Hello, is there any errors that pops up when the arm stops moving?

Did anyone do any maintenance of transport assy of autosampler or not.

2nd you need lab advisor to run alignment of trsnsport assy..

3rd when you changed finger cap of robotic arm..sometimes these green finger cap of robotic arm give problem..during PM, basically, this finger cap should be changed.

After this , problem of motor etc. can be checked but for that you have to contact agilent to get service..

Hi

One of your grippers is obviously not it appropriate position. please see the attached picture. One gripper finger is a little far from its current position (please note the green and red circles) 

This not-aligned gripper finger can stuck to adjacent vial and cause stop.

A trained engineer must open the gripper arm and fix it

No !

No maintenance done nor anything changed..., but the system was ideal for couple of months.

Thanks for your response.., and today Agilent engineer attending to it.

Thanks for the response !

Good observation and the Agilent engineer just addressed it and did the calibration.

Initially, the local team said us to change the entire assembly [without looking at the problem] ...that was the reason to put across here to understand.

Thanks a lot to Agilent for this forum to discuss the issues.., much appreciated !

Any idea, how did this happened and how to prevent this kind of problem in future ?

Glad to hear your problem has been solved. Good luck 

Actually It is not a common event and it is pretty rare. So the problem was just due to a rare mechanical failure

Do PM every six month and pass all test through Lab Advisor to avoid it in future..