User can run individual injections but if they try to start a sequence then the arm freezes. We are operating the LC through a third party software.
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User can run individual injections but if they try to start a sequence then the arm freezes. We are operating the LC through a third party software.
If I may add to what sschombu said, it is possible that the sequence template file is corrupted. Not sure what your 3rd party SW is and how it works, but I have seen this before and recreating a sequence template from scratch allowed them to work with the HPLC. So you can also look into that kind of thing on your SW.
If I may add to what sschombu said, it is possible that the sequence template file is corrupted. Not sure what your 3rd party SW is and how it works, but I have seen this before and recreating a sequence template from scratch allowed them to work with the HPLC. So you can also look into that kind of thing on your SW.