Hello!
We have an agilent 5977A MSD with a 7890B GC operating in PCI.
We are having issues with autotune, specifically the MSD is needing to ramp the methane gas flow from the suggested 20% to around upwards of 28% to achieve an ion ratio (m/z 28/27) of the suggested 2.2. It does pass autotune, but when running a QAQC after autotune we are getting low sensitivity/response and believe it's related to the methane flow as we get no other error messages.
Everything looks fine in EI which is why we believe the problem is methane related. We have cleaned the CI source multiple times, however each time after cleaning and pumping down the autotune will use a different flow rate for methane (ranging from 25 to 40% with no obvious pattern).
Things we have tried so far:
1) New methane tank/different regulator.
2) Checked for leaks- no peak for water (m/z 19) or air (m/z 32) in the tune file
3) Checked the PFDTD calibrant level
4) A new tune file, just incase the current is corrupt
5) Tried the 'setting up methane flow', still has the same MFC ramping issue.
6) Changed the interface tip/spring, changed other insulator parts of the source that can't be cleaned well
7) Tried new filmaments
We get no other obvious errors, other than the ramping it seems to "pass" autotune, but we still get low sensitivity when doing QAQC. Could this be a broken mass flow control? Any suggestions would be greatly appreciated thanks!