MS red light seen, high vaccum shows ------ ,rough vaccum is correct and turbo speed is also showing 100 %Please suggest probable cause
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Dear sir,
thank you for your response.
this 4.13 error is randomly coming while venting the MS.we had not disturbed any cable in rear analyser or colision cell. we will verify the cables.
after the error showed we cleaned the HES source checked the source cables properly.
4.0 error was observed while instrument was idle under vacuum.
Thank you for asking this question. Always refer to the applicable Agilent instrument safety information when performing instrument maintenance or repair. Agilent recommends you contact your local support team for on-site assistance. Agilent does not provide remote assistance for in-depth instrument repairs via the Agilent Community site.