5973 MSD fault Status dec 448 hex 1c0

That specific error is not listed in the factory documentation. it might be a lower level error before the firmware starts.  A 5973 - what software and communications?  LAN or GPIB?

If it's LAN, can you PING it?   If you can ping it, go to Agilent GCMS Configuration, Help, Check Networking and Update Firmware, and follow the directions to refresh the firmware.

Hi Paul,

Thanks for the response!!

The MSD is not in service.  Got it from a government lab.  They upgraded their equipment in 2021 and this MSD had been stored since then.  It was said to be functional when removed.

I have only the MSD, no other gear or software

Chris 

Without a computer or software why even try turning it on.

Does it have a LAN port?

or GPIB?

The 5973 is out of guaranteed support and some parts are unavailable.  The GPIB version is very old for an analytical instrument, first released in 1996.

Just for my own entertainment, what is the exact model and serial number off of the sticker?

Serial # US94240082

Model # G2577A

It is a 5973N

Chris

Just to see if errors were present or not.  If present, to know what the error means and have a tech to take a look