After turning on and booting of the 5973N MSD, I go to MENU and then scroll and I get MSD Fault Status dec 448 hec 1c0. What does it mean?
Thanks
After turning on and booting of the 5973N MSD, I go to MENU and then scroll and I get MSD Fault Status dec 448 hec 1c0. What does it mean?
Thanks
That specific error is not listed in the factory documentation. it might be a lower level error before the firmware starts. A 5973 - what software and communications? LAN or GPIB?
If it's LAN, can you PING it? If you can ping it, go to Agilent GCMS Configuration, Help, Check Networking and Update Firmware, and follow the directions to refresh the firmware.
Hi Paul,
Thanks for the response!!
The MSD is not in service. Got it from a government lab. They upgraded their equipment in 2021 and this MSD had been stored since then. It was said to be functional when removed.
I have only the MSD, no other gear or software
Chris
Without a computer or software why even try turning it on.
Serial # US94240082
Model # G2577A
It is a 5973N
Chris
Just to see if errors were present or not. If present, to know what the error means and have a tech to take a look