Dear Agilent Community Members,
I have à problème si ce yesterday in out GC/MS système : the PC on our GC/MS system lost the communication with the GC unit (7890A) and MS 5975C.
It can’t open thé msdchem to control the GC « ms at ip adress xxxxx did not respond.
The PC and these units are connected via a switch of RJ45 wich are in orange light but i don’t know why.
Ping from the PC to the GC or Ms didn’t go through (all packets were lost).
The system was working until yesterday morning.
thanks for your helping, and sorry for my bad english (i’m french).