Hi to all,
I have two main problems with a MSD 5973N
- Not seeing any peak during an autotune I tried to change one filament recently. Now, during autotune, after PFTBA equilibration, I see the error message "Tune action stopped -310, "({SP00} : PSCN:STRT;): Mass spec abundance amplifier is not calibrated". I read that 310 Error is tipically connected with:
- Difficulty with the HED supply;
- Difficulty in the mass filter electronics;
- Difficulty with the fan;
- Difficulty with the high vacuum pump;
- System in vent state
Assessing that the last three options are unlikely the real causes, I tried to adjust the RF coils of the quadrupole: for the 100 amu selection the minimum voltage that I see adjusting the coils is 128 mV, and I know that it should be between 70 and 100 mV but I'm not able to minimize the voltage at this range of values.
2. Trying with a Firmware update of the instrument (Chemstation E 02.02, Windows 7 Professional) I'm not able to proceed, I read:
msupdate.exe version 3.98
Can't get current MSSC revision. MSSC not active...
Current os version 1.2/13
BAD gSC3type=0xbad0
Update aborted
Any different idea or proposal? Thanks in advance
