5973 was running fine a week ago. Now it's giving "Tune Action Stopped: Gain and offset = 0 and peaks are too narrow!" error. Restored an old tune with no luck and also reconfigured system in ChemStation with no luck. Any leads to chase?
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5973 was running fine a week ago. Now it's giving "Tune Action Stopped: Gain and offset = 0 and peaks are too narrow!" error. Restored an old tune with no luck and also reconfigured system in ChemStation with no luck. Any leads to chase?
Generally, we are keeping one extra Ion source assy and EM Horn in Lab to verify the problem.
Stupid question for the day......in manual tune, I see HEDEnab ON, but it doesn't appear to be a parameter that can be turned off?
sorry. 5973 on Chemstation, been a while. In Manual Tune on the command line, type this: MSPARM HED,,0 that turns it off and then MSPARM HED,,1 will turn it back on.
EMV taken stepwise to 2800 with HED off. No peaks seen at all.
If you're in the US - 800-227-9770 will be faster. Now turn the HED back on and step up the EMV... Peaks? If none still -- then it's smartest to talk live with an Online Technical Support Engineer.
Thanks much Paul, really appreciate your help and advice.