Mass Hunter update

Hello,
When updating the MassHunter software from version(B.02_B.04) in Mass Spectrometer model 5977A, this message appears while running:
"The chemstation did not complete its initialization cycle"

Do you have solutions for this problem, please?
To solve this problem, Does the GCMS needs to be updated?and how does the update process take place?
Thank you

Was this helpful?