MassHunter/CombiPal lockup

We just upgraded a 7890/5975 from Chemstation to MassHunter 10 sr1 build 10.0.384.1. We have a Combi-Pal auto sampler used to run SPME samples. Twice the new computer locked up after running 39 and 25 samples. We rebooted and restarted the run. Has anybody had (and solved) this problem?

Parents
  • Closing the loop on this one , this could be a PC issue where the PC has power saving features enabled. The activity of running samples isnt enough for the PC to remain awake. Wake timers often rely on keyboard and mouse inputs. Power saving features should be turned off as indicated in the software installation manual.

Reply
  • Closing the loop on this one , this could be a PC issue where the PC has power saving features enabled. The activity of running samples isnt enough for the PC to remain awake. Wake timers often rely on keyboard and mouse inputs. Power saving features should be turned off as indicated in the software installation manual.

Children
Was this helpful?