Tune action stopped: Offset at maximum and the peaks are too large! Error while trying to tune 5975C

We received very bad ms data during a recent run.  It seems like all the fragment peaks were at max, and was throwing off the library match.  Ran an autotune and it stops with the error:

 

Tune action stopped: Offset at maximum and the peaks are too large!

 

I've cleaned the source and installed new filaments and am still having this error.  Any tune file gives this error for both filaments. Any help is appreciated!

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