"Carousel Error 11" on 7697A Headspace Sampler

Hello everyone, my name is Christian and I am having trouble with my 7697A Headspace (111 vials). When I turn it on, "Carousel Error 11" appears on the screen. I opened it, but it's clean. I also updated the firmware, but the problem persists. Help me please! 

Parents Reply Children
No Data
Was this helpful?