8890 gas identification

I was trying to troubleshoot our 8890 system and ran diagnostics on the inlet. It was unable to correctly identify the gas type for both helium and nitrogen. Hydrogen was correct but helium came up as unknown and nitrogen identified as ArMe. How does this get corrected?

Parents

0 kristen.sensabaugh 29 days ago

Hi smthro06 thanks for participating in the Community!

Can you let us know what version of firmware you are using?

If you need a reference, you can see how to identify the firmware around time 5:08 in this video: Conversation with Jamie Wetuski on GC Firmware

Cheers,

Kristen
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 smthro06 28 days ago in reply to kristen.sensabaugh

We appear to have 2.5.0.258 installed.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 smthro06 28 days ago in reply to kristen.sensabaugh

We appear to have 2.5.0.258 installed.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

0 CMZainea 1 day ago in reply to smthro06

That firmware version is old, you could benefit from updating to the newest FW version (or having an Agilent technician updating it for you). This is, of course, assuming your internal rules and SOPs allow it.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 smthro06 1 day ago in reply to CMZainea

Thanks for that advice. We are a development environment so it should not be a problem to upgrade.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Was this helpful?