I am using a 6890N with firmware N.05.05. We are using the autosampler turret G2913A, but after cleaning the instrument the tower doesn't communicate with the software. It says Front Injector not installed.
I am using a 6890N with firmware N.05.05. We are using the autosampler turret G2913A, but after cleaning the instrument the tower doesn't communicate with the software. It says Front Injector not installed.
Hi analisis,
first check what Mayumi Fukuda advise, than please check the back of the GC. If you are use the turret in the Front, it should be at Injector 1 position at the back of the GC. And everytime when you unplug the turret please turn off the GC first.
All the best,
Daniel
Hi analisis,
first check what Mayumi Fukuda advise, than please check the back of the GC. If you are use the turret in the Front, it should be at Injector 1 position at the back of the GC. And everytime when you unplug the turret please turn off the GC first.
All the best,
Daniel