7683 AS Arm on Tray

So once or twice a week the run stops because the arm doesn't pick up the vial from the 7683 turret. I noticed that if a vial is missing from the tray it will try 3 times before it stops and gives an error. Once I saw it error getting the vial from the turret and it only tried once before it stopped the run. Is there a way to make it try 3 times there also? I have no idea why it sometimes misses picking it up. If I hit try again it does pick it up and return it to the tray fine.  Of course it almost always happens after I leave for the day.

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