7890A GC / 5975C MS tandem system
The log file shows 'Fatal sequence error detected after a run is complete and there is no chromatogram/MS data available for the sample. Can anyone help with what the cause might be?
Thanks for the quick response. I've rebooted the MSD via the keypad and now everything is working again.
Thanks for the help.
Yes, yesterday I reseated all the communication cables and restarted the MSD per your original comment in this thread. We had several successful runs last night, but I'm just hoping to avoid…
This happened again to us last night, restarting the MSD and checking connections per james_jenkins first suggestion did the trick again. I did have to search these archives to run across the "fix" again…
I read through this post from 2019 - it appears everyone's issue was easily resolved.
Error message: "fatal sequence error". This message is generated after the first sample in the sequence is completed. I keep receiving this error message even after I have tried the following in no particular order:
*The first sample in the sequence runs, but the second sample fails with the message "fatal sequence error".
Any other suggestions?