Greetings, I keep getting an error "Sequence Aborted - Data System Not Ready" on my 6797 HS sampler when I try to run a sequence. The GC and the data system software both say ready. Does anyone have experience with this?

I have tried increasing the GC cycle time on the headspace

cycling power on the computer, 8890 GC, and HS sampler.

HS sampler is also set to "Continue" for system not ready. So far nothing has worked.
We have two systems and they are brand new.

I am using Chromperfect for the data system software.

Was this helpful?