Agilent GC Firmware Update Utility

I'm trying to install Agilent GC Firmware Update Utility 2.5.5.0 on my PC.  It's an Optiplex with an I7-9700 3.00 Ghz CPU with 16 GB of ram and a 64 bit system with windows 10 pro.  I am currently using Openlab Chemstation C.01.10 [301) running an 8890.  I downloaded the zipped file and unzipped it.  When I try to open the file, all I get is do you want to allow this app to make changes to your device.  I select yes, and nothing happens.  Any help would be appreciated.  Thanks

Parents Reply
  • Thanks for the confirmation.  It could be that Windows defender is blocking the installation.  To check this, right-click on the .exe, go to properties, look for “unblock.”

    Is it the other PC that you were able to install the firmware update tool on on the network?  You don’t need to install the firmware update tool on every PC.  As long as the PC can see the GC IP address, it can update the firmware.

Children
Was this helpful?