Help getting OpenLabs CDS open - freezing on startup macros

When I try to open OpenLabs CDS (online version), it is freezing on "Initializing: Startup Macros".  I have restarted the GC and the computer multiple times, no change.  It is an Agilent 6890 with 7683B injector.  Any tips are appreciated!

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  • Hi  

    This problem occurs when the power off suddenly in you lab or when the power is unstable and this causes corrupt to online config file,so to solve this problem just change config file.

    In old version from C drive go to folder chem32 than open the instrument number folder (1 or 2,3...) look for file CONFIG rename to CONFIG.old this reg will be recreated after restart .see example below

     

     

     

    And for new version from C than folder  Program Data than folder Agilent Technologes than folder chemstation than folder instrument  number(1 or 2,3..) than look for file CONFIG .REG rename to CONFIG.REG.old

     

    Greetings

    Dheya

Reply
  • Hi  

    This problem occurs when the power off suddenly in you lab or when the power is unstable and this causes corrupt to online config file,so to solve this problem just change config file.

    In old version from C drive go to folder chem32 than open the instrument number folder (1 or 2,3...) look for file CONFIG rename to CONFIG.old this reg will be recreated after restart .see example below

     

     

     

    And for new version from C than folder  Program Data than folder Agilent Technologes than folder chemstation than folder instrument  number(1 or 2,3..) than look for file CONFIG .REG rename to CONFIG.REG.old

     

    Greetings

    Dheya

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