Hi Agilent Community,
Best Regards,
GC Type no. 8890.
MSD Type no. G7077B.
Hi Agilent Community,
Best Regards,
Hi James,
Thank you for your reply. Will request the local support for help.
Thanks,
Shindy
Hi Shindy,
The instrument is brand new, I would contact local support for a service call.
Regards
James
Hi there,
was wondering what the outcome and resolution was on this fault. We have the same problem here in one of our labs.
Regards,
Nick
What firmware revision is installed? This specific error, 1000600a, is mentioned as being resolved after a firmware update to the latest version. The current version as of 14Mar2023 for the 8890A is Firmware version 2.6. The Firmware Update Tool and Files are available: GC Firmware Update. Contact your local Agilent support number for details.