KPR#:230

Hey Everyone,

I was interested in reinstalling an old GC7820A with a FID in our Labs, sadly we only have a spare license of OpenLab CDS 1.03.

This however has a known Error with gaschromatographs using a Backinjector, which is installed. 

https://www.agilent.com/cs/library/support/Patches/SSBs/M83xxAA.html 

Error KPR#:230

Upon launching the 7820A, the following message appears:

DEF_GC.M: 7820
Resetting to Manual injection.
For method 'DEF_GC.M, injection source 'GC Injector' conflicts with injection location.

The tempory solution does not work, as directly after choosing GC-injector via the Instrument-tab the same error message appears. 

The Support cannot help me, as this is a not supported version anymore. Do you have an Idea besides buying a new software? 

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