Can't see injection in data analysis. Injection data is visible in content manager. OpenLab CDS Version 2.3

As the title says, I'm missing an injection when in data analysis for my run. Injection table skips over the order number in the injection list. If I browse to the web based content manager, I see the dx and dr files for the missing injection. How can I view the missing injection data for processing?

On OpenLab CDS Version 2.3 with a client/server setup. No errors were logged during the run.

As a note, the missing injection was added mid run. This hasn't caused an issue previously.

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nbauer over 2 years ago in reply to DnP +1 suggested

I stopped noticing the issue with version 2.5 of OpenLab CDS but I would expect any upgrade you would undertake would bring you to the most recent revision which is currently 2.6 There are still isolated…

0 DnP over 2 years ago

We have the same problem :( There is no cure for this disease until now. But there is more... whole samlpesets are missing in cds, but can be viewed in ecm. Thel local agilent guy want to reconfigure the server paths (full vs links), he is sure it will fix these errors in the future. But we need a solution for the past. Is it possible to access the database (sql) with a read only account? I need a query for "missing user definied keys" and file size >50kbyte.
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0 nbauer over 2 years ago

Hi RC_NPI,

This is an issue that has been resolved with later versions of the OpenLab CDS software. For your CDS 2.3 system, please open a ticket with our Support Team at https://servicedesk.li.agilent.com/plugins/servlet/desk if you have not already. They can work with you remotely to address the issue.
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0 DnP over 2 years ago in reply to nbauer

Hi Nbauer!

In which version will this be solved? Because we're at 2.4 and the bug is still there
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0 nbauer over 2 years ago in reply to DnP

I stopped noticing the issue with version 2.5 of OpenLab CDS but I would expect any upgrade you would undertake would bring you to the most recent revision which is currently 2.6

There are still isolated cases when power failures are involved but I encourage you to file a support team ticket so the prevalence of the issue can be tracked properly.
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