Can you access the OpenLab ECM with Microsoft Edge or Google Chrome? We have always used Internet Explorer, but our IT department is planning to phase IE out.

Question

We are using OpenLab ECM 3.6.0.38

nbauer · Accepted Answer

Agilent has two options for customers that are unable to use Internet Explorer 
 1. For users that need non-Administrative functions we have the browser-agnostic 'ECM Web Interface' 
 2. For user that need a full replacement we released the 'ECM Classic Client' in December 2021. 
 
 Both can be downloaded from SubscribeNET portal - https://agilent.subscribenet.com/ 
 The ECM Classic Client is a self-contained application that can be used to access ECM without using a web browser. It's available as a customer-installable package for all customers with active ECM subscriptions from the Agilent's SubscribeNET portal. 
 You will find the downloadable file under 'OpenLab ECM and Addon Software' > 'OpenLab Enterprise Content Manager (ECM) Software'

mhardacker · Answer

Hello abmoore, Web Client for ECM 3.5/3.6 are browser independent: IE, Edge, Safari, Chrome, FireFox are supported. An idea for a quick & easy test is a portable version of the browsers (this usually does not require admin rights): Google Chrome Portable: https://portableapps.com/apps/internet/google_chrome_portable regards, M. PS: if IT now set IE to obsolete: is a very good idea (it is insecure & outdated: e.g. the support of many innovations is missing)

Can you access the OpenLab ECM with Microsoft Edge or Google Chrome? We have always used Internet Explorer, but our IT department is planning to phase IE out.

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