Openlab chemstation C01.07 - chemstation freeze or hangup

Question

What causes the Chemstation to freeze or hang up (Instrument session)?

ryoboyle · Accepted Answer

As you have the option to Disconnect when you close a ChemStation session, it can be concluded that you have a client/server installation of the software. If you select the Disconnect option when closing a ChemStation session from a client, this should cut off the Remote Desktop connection while leaving the instrument running. You should then be able to reconnect to the instrument from any other client connect to your OLSS server without the session freezing/hanging up. If you have further questions or concerns I recommend you contact the Agilent Laboratory Informatics Support team for help regarding your client/server system.