"Device type bravo does not exist".

Hello,

I have been running bravo for a while now and it was operating fine. This morning when I tried to initialize the bravo using vworks it gave an error "Device type Bravo does exist" right after I loaded the .dev file. Not sure what might cause this as nothing changed on the system.

Any guidance is appreciated.

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  • Hello Kart995,

    What vintage is your Bravo, could you please share serial number?

    which .dev file are you trying to load did it work on this computer before?

    Does the error say "Device type Bravo does not exist" 

    Are you able to initialize the Bravo?

    Thanks.

    Yevgeniy.

  • Hi Kart995,

    I would like to follow up to see if the issue was resolved or if you need any further assistance.

    If your system is functional, we will close this form.

    Thanks.

    Yevgeniy.

  • Hello!

    I'm having a similar issue.

    • VWorks v12.3
    • Modified Manifest file so that the app opens without admin privileges
    • If VWorks is ran as an admin, I can initialize the devices fine
    • If I run VWorks as a non-admin, It says "Device Type Does Not Exist" whenever I try to load a device file or add the Agilent Microplate Labeler from the devices available

    Any thoughts on how to run this as a non-admin? Due to being a School of Medicine and Public Health, we cannot give local users administrator rights to their computers.

  • Hello !

    The issue you experiencing it is likely that the non-admin user has not been given sufficient permissions to the plugin and/or cache folder that are required to work around the Windows admin requirement present in 12.3 and 13.x. The specific permissions are detailed in the non-admin workaround document attached. Let me know if you have questions

    Yevgeniy

    .

Reply
  • Hello !

    The issue you experiencing it is likely that the non-admin user has not been given sufficient permissions to the plugin and/or cache folder that are required to work around the Windows admin requirement present in 12.3 and 13.x. The specific permissions are detailed in the non-admin workaround document attached. Let me know if you have questions

    Yevgeniy

    .

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