Hi,
Due to mistake I've stored my stock of RNA ladder in +4C instead of -20C. I reveived it approx. 3 weeks ago. Does anyone know if this means that I cannot use it?
Best wishes,
Jenny
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Hi,
Due to mistake I've stored my stock of RNA ladder in +4C instead of -20C. I reveived it approx. 3 weeks ago. Does anyone know if this means that I cannot use it?
Best wishes,
Jenny
Hi Jenny,
Sorry for the delayed response. This appears to be related to our Genomics products, which unfortunately are not currently supported in this community. I would suggest using the link below to visit the Agilent Genomics support page:
http://www.genomics.agilent.com/article.jsp?pageId=3272
Thanks,
Matt
Hi Jenny,
The best way to get support for that product is to either email genomics@agilent.com or call 800-227-9770 (option 3, option 4, then option 2)
Thanks,
Don
Hello! We would like to share with you the news that we now have a dedicated area for our Automated Electrophoresis products. Please come visit our space in Agilent Community! Thank you, Shweta