I am getting shutter fault error message while running Agilent 5800 ICPOES. What are the troubleshooting steps for this issue?
Find maintenance, best practice, and troubleshooting articles.
I am getting shutter fault error message while running Agilent 5800 ICPOES. What are the troubleshooting steps for this issue?
Hi rainashrestha welcome to the Community.
I moved your question to the Atomic Spectroscopy Forum for better visibility.
Cheers,
Kristen
Thank you
Hello, what version of software are you running? What version of Windows? Some older versions of the software were known to have issues at times with the firmware with regards to the shutter. Upgrading to the latest software might help resolve this. If not, there may be an issue with the shutter solenoid and you will need to contact your local service center to have an engineer come out to replace it.
Version 7.6.1.12212. Thank you so much for taking time to look at my issue
Oh nvm. I thought you were asking about the software for icp. It's Windows 10 pro