Agilent 7500 saturated counts on tune report all elements

After power outage ICPMS 7500 came up with high saturated counts on all elements.  Nothing changed from day before.  

Tried:

different tuning solutions, blank solution, Adjusting Torch position, lenses, peri pump, all with no response... Counts stayed high.

Adjusted carrier gas dramatically saw a slight change but not normal... these counts stayed high.  

Has anyone had issue before?

How do I check if Discriminator?  

(Note no Collision cell or He on tool)

  • Hello, 

    The discriminator setting is in your tune screen. If you increase the voltage, the signal should decrease. If you decrease the voltage, the signal should increase.

    A typical discriminator voltage for a 7500 is 8mV. If you change the value and nothing happens you likely have an electronic issue with the detector or detector electronics. It's also a good idea to compare your current tune values to a previous tune report to make sure nothing was changed by accident. 

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