7900 ICP-MS running Mass Hunter. System had been running well, but suddenly for new runs, the on-line data analysis program wasn't opening, and upon further checking, it appears that for new runs, .d data files are being collected for the batch, but no QuantResults folder, which normally contains the batch.bin file, is being created. This appeared after one user had used the system (running a different method where results are exported to an external program for laser ablation work), so it seems likely that somewhere, a data collection parameter got altered, but we haven't been able to nail down anything specific. ("QuantResults" and "batch.bin" barely show up in the help screens.)
Any suggestions of what needs to be reset?