Instalation of the ICP Expert II software - Varian 720-ES

Hello all,
At our lab we have one ICP Varian 720-ES using the software ICP Expert II. The equipment was turn off for the last 15 days because the holiday. Today when we turn on the computer was not detecting the software so we uninstalled it and try to install again but appeared the following messege:
Could not register with Varian Registration Server: You have attempted to register your software more than allowed number of times. If you need to register again please contact your Varian representative. Can I get the information online or I need to call someone Varian/Agilent representative in my coutry?

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