Corrupted batch files in ICP MS

Hi,

This not an common problem I think. My first simple reaction is to upgrade your offline Windows 7 system to the same build of Windows 10.

Note; Windows 7 isn't support anymore on the end of this month. 

Or you can do a clean de-install and install of ICP-MS MassHunter on the offline pc. How to preform a clean de-install of Masshunter could be find on the manual on the MassHunter DVD.

Do you come from a Windows 7 setup on the Desktop pc coupled with the ICP-MS?

if the problem stay with the above steps, please contact you local Agilent Support.

Hello edgarvs 

There is a procedure to recover the batch. You can try to do that:

1. Go to Offline Data Analysis.
2. File > New batch >create new batch and save as
3. Go to DA method --> right click> Import DA method from the corrupt/defect batch
4. Go to batch >Import Samples from the corrupt/defect Batch
5.  Process

Thanks

Regards

Hello edgarvs 

There is a procedure to recover the batch. You can try to do that:

1. Go to Offline Data Analysis.
2. File > New batch >create new batch and save as
3. Go to DA method --> right click> Import DA method from the corrupt/defect batch
4. Go to batch >Import Samples from the corrupt/defect Batch
5.  Process

Thanks

Regards