Jan 28, 2016 11:36:44 AM


Welcome to the online Agilent Community!

Thank you all for registering with our new resource! It’s exciting to see so much interest in connecting with one another to help with each other’s work. The stage is now set so we can effectively solve technical and scientific problems together. Please think of the Agilent Community as a place like a scientific or technical meeting or professional gathering, where we focus on helping each others' work, seeking help and new insights, and engaging in conversations with both new and familiar colleagues.


Initial Activity + Call to Action

A few brave people have started asking questions (shown below), and now we need to help them out. Don’t be shy! You are welcome to ask new questions yourself, and if you know something that will help answer an existing question, it will make a big difference to all the readers if you respond, even if it does not completely resolve the problem. Each contribution just takes a couple of minutes, but can have a positive impact for many people. Simply click “reply” at the bottom of the post.


Be sure to check out the non-discussion items, too. This week your colleague Randy Stahl of the United States Department of Agriculture wrote a blog post about using GC of bison breath to diagnose a particular disease to which these large animals are susceptible. Further, Dr. Avrom Litin of the Oil-Dri Corporation uploaded a poster describing how he increased the sensitivity of his instrument for his specialized chlorophylloid analysis by a factor of 300. And Agilent's own specialist Paul Salverda contributed a slide deck he uses to educate people about troubleshooting leaks. See the links below for access. Feel free to ask the authors questions in the Comments sections!


Our Scope + Your Feedback

You’ll notice that the Agilent Community is currently configured to cover GC and GC/MS technologies and related items, plus four key applications areas. Our scope is limited so we can all see how well this environment is working for you, and then we will make adjustments to optimize it for your needs. We'll accommodate non-GC,GC/MS applications posts as best we can, but we are not yet set up to handle non-GC,GC/MS technical questions. Your feedback is very strongly encouraged, and you may send it to: community@agilent.com.


Particularly Interesting Items This Week

Every week we will have a blog post like this one that highlights the particularly interesting discussions and other content, giving you direct links to them. So far we have a number of short questions, a fascinating blog post, and a remarkable poster, and helpful knowledgebase materials.

Technical Discussions

Other Technical Items

Content TypeTitleAuthor
Mass SpectrometryKnowledge base articleIs it a leak or a bad tank of gas?Paul Salverda


Applications Discussions

Other Applications Items


Expectations & Benefits

Posting a question in the community isn’t like calling the Technical Support line, where you get immediate personal help. Our success depends on our participation as a cooperative group. As the Community Manager here, I’ll help resolve unanswered questions by locating people who may know something about the subject, whether they are inside or outside Agilent, and encouraging them to participate, but we cannot guarantee responses.


The community approach benefits everyone by having answers where we will all be able to search for and see them, thus saving everyone time down the road. Further, is strengthens the relationships between professionals.


Getting Started

Please visit the Community Help area for help creating posts, replying to posts, including images, attaching files, etc.


Posting a reply is easy! Simply click the “reply” link at the bottom of the post. If you like, you may include photos or even attach data!


Posting a question is also easy! Simply navigate to the best area for your question, then click the “Actions” link on the right-hand side of the lower toolbar, and pull it down to “Discussion”. You’ll then see an easy-to use editor. Give your questions a descriptive title, a detailed body of text, perhaps add a photo, screenshot, or other image, maybe attach a file, assign your post to relevant categories, give it a couple of tags to help people find it later, then click “Publish”. The first time you do this, a site moderator must review it before others can see it – this is one of the ways we help shield you from spam. That’s it! Then just be ready for dialogue with your fellow community members.


Looking forward to seeing you in the Community!