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MS 5977A issue with turbo pump

Question asked by gchaplain Champion on Nov 8, 2019
Latest reply on Nov 15, 2019 by gchaplain

Good Day,

 

We have an issue with our turbo pump. The external pump is a dry pump that we know operates correctly. 

 

What we have is two faults on the instrument; Diffusion pump too hot and Hivac Pump off. This occurs as soon as the mass spec is turned on.

 

What could be causing this and any ideas we can go about performing to fix it?

 

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