This Information Applies To: Agilent 1290 Infinity Quaternary Pump G4204A, 1290 Infinity II Flexible Pumps G7104A/C, and G7131A/C.
Issue
If the flexible/quaternary pump does not generate flow or build up pressure, it could be due to a stuck inlet valve. One common solution is to manually release a stuck inlet valve by flushing the valve.
Items Required
Tips: Before shutting down the system for a long time, it is recommended to flush the system with at least 10% isopropyl alcohol (IPA) to prevent the inlet and outlet valves from getting stuck.
If using high salt buffers, flush your system with 100% water before the IPA flush. Follow this article to prepare the HPLC for a long-time shutdown.
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Caution: Never apply pressure to the degasser, multichannel gradient valve, or four-channel gradient valve as it can damage the components.
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Steps to Follow
Tips: If running buffers with high concentrations of salt, use warm water. For organic deposits, use ethanol, acetone, or IPA.
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Figure 6. Flush inlet valve by pushing solvent through with syringe
Learn how to effectively operate your Agilent Flexible/Quaternary Pump:
Agilent 1290 Infinity LC Systems with OpenLab CDS Agilent 1290 Infinity LC Systems with OpenLab CDS ChemStation Edition eLearning paths available from Agilent education |