Connection to selected server failed Error 1068 - dependency service failed

Version 1

    Situation:

    When launching an installation of OpenLab Chemstation C.01.07, the 'Connection to selected server failed' error appeared. Agilent OpenLab Shared Services service was not started, and attempting to manually start the service yielded the following error: 'Error 1068, the dependency service failed to start.'

    Resolution:

    In this case, the Net.tcp port sharing service was disabled, and enabling it allowed the OpenLab Shared Services to be started, which fixed the connection issue.

     

    42124

    2015-0504